Tips for Choosing an Alarm Company
for Business and Home
Whether you are a home or business owner, there are several things you should consider before choosing an alarm company. Security is a sensitive issue and you need a security system company you can trust. High-quality customer service can also be an important factor down the road.
Is the company charging hidden fees, locking you into long-term contracts, or making you lease your equipment?
Beyond friendly customers, interactions lie deeper issues. Is the company charging hidden fees, locking you into long-term contracts, or making you lease your equipment? These questions don’t always come to mind initially, especially when the focus tends to lie on the system’s features.
Below are some tips to help you understand what to look for when choosing an alarm company:
- Ensure you understand contract lengths and automatic renewal clauses.
Some companies will demand that you sign a two, three, maybe even five-year contract with an auto-renew clause which gives you a 30-day window at the end of the contract. If you forget to cancel, you may be responsible for contract fees if you need or want to cancel early.
- Understand who owns your system.
Some companies only lease you the equipment. Ask the question, if I move, will I be able to take my system with me?
- How long has the company been in business?
It’s always helpful to research the company’s history and find out if they have positive customer reviews.
- Ask about equipment warranties.
What types of service agreements are available? What is the average response time for a service call?
- Research all services the company offers.
The more comprehensive the list, the more likely you will be able to eliminate the time and expenses you incur when working with multiple vendors.
Hopefully, these tips will help guide you in your decision-making process. PAC Integrations works to provide custom, tailored solutions designed specifically for your individual needs. You own your system and we don’t hold you to long-term contracts.
Contact us today!
Let’s get started with a no-charge site assessment from your local security consultant.